Welcome to My Cloud

Let's set up your personal cloud and create a My Cloud account. It won't take long.

By clicking the Get started button, you consent to the WD license agreement and privacy policy









Searching for your device…

Be sure your device is on and connected to the same network as this computer.

Connecting to your device…

Connected








    My Cloud devices found

    We found 2 My Cloud devices in your network.

    Select the device you want to set up and click Connect.

    Set up cloud access

    Create a MyCloud.com account so you can access your content anywhere on any device.

    Device username can only contain letters, numbers, hyphens and underscores, and it must begin with a letter.





    Creating MyCloud.com account…

    Check your email

    We sent an email to . Please follow the instructions for setting up a password for your new MyCloud.com account.

    I didn't receive an email.

    My Cloud device not found

    Troubleshooting

    Is your My Cloud device...
    1. Powered on (solid blue light on front)?
    2. Connected to your router?
    3. Connected to the same network as this computer?

    Setup (Advanced)

    Having issues trying to set up your device? Try accessing your My Cloud from the device dashboard (advanced):

    Help

    Still need help? Try WD Support.

    Email not received

    Depending on your email provider, the email can take a while to reach you. Be sure to check your spam folder.

    Resend email

    If resending the email still doesn't work, please contact WD Support.

    Email sent

    An email has been sent to:

    Follow the instructions in the message to verify your email address and create your password.

    Resend email

    An error occurred while creating your cloud

    An error occurred while creating your cloud

    We are unable to complete setup on your device.

    Please contact WD Support.

    More info needed

    Find the MAC address printed on the My Cloud product label.
    Your MAC address will be unique to your device.

    Enter the MAC address to continue with setup:

    Can't connect to your device

    Try entering your MAC address again.

    For help, contact WD Support.

    This device has already been set up

    Click here if you want to do a Factory Restore.