Collaborate by inviting others to your personal cloud.
Search faster within the My Cloud mobile app.
Connect your computer to your home network. Then refresh this page and start the update.Contact the device's Admin user (usually the owner) and ask them to update the device.Note: Something went wrong. Please try again. If the error persists, please contact WD Support.
Here's what you can do to try and fix the problem:
Make sure your device is powered on and connected to a network with Internet access.
Update the My Cloud firmware. You'll need to do this from the device dashboard (web interface) under Settings.
Update the My Book Live firmware. You'll need to do this from the device dashboard (web interface) under Settings.
To access your device, you have to accept its security certificate.
Click Continue.
Important: After you click Continue, one or more blank tabs might appear in your browser. Return to the original tab that displayed the Can't connect to this device page and refresh the tab. Once you're connected and can access your files, close the extra tabs.
In the future, try using {0}. It makes it easy to upload content from your computer to your personal cloud. And it keeps your most important files synchronized across all your computers.
If you want to share files and folders from this device, first copy or move them to your My Cloud drive.
How To
Copy or move items from your USB drive to a personal cloud.
Note: Copying creates a duplicate of your content. Moving deletes the originals from the USB drive.
Select the personal cloud to which you copied/moved the content. Available clouds are displayed in the left column.
Here is where you determine how you want to share content. Sharing is accomplished via public and private links.
Public sharing Public sharing is quick and easy. Anyone you email the public link to can view and download the shared content. You can also click Get a link to copy and paste a public link. This link can be emailed, sent in a text message, and posted on social media.
Private sharing Private sharing is more secure and gives you total control over the sharing experience. You can add and remove recipients (guests) anytime. You can also add and remove files/folders anytime. With private sharing, an email with the private link is sent. To access the shared content, recipients need a MyCloud.com account.
Collaboration If you want to give your recipients the ability to collaborate (add, rename, delete, upload and download files/folders), share a single folder privately.
Send a link
Anyone with this link can view the content.
Send a link
Anyone with this link can view the content.
Send a private link
Shared content can be seen by only those you invite.
Only people you invite can access this content with a MyCloud.com account.
Getting link…
Use keyboard shortcuts or right-click to copy this link.
Get WD Sync so you can easily upload files from your computer to your new personal cloud. WD Sync keeps your most important files automatically synchronized across your computers.
When you remove the user (), you'll delete the user's personal cloud along with the content inside it.
Cancel
Remove device
When you remove this device, you'll delete the personal cloud that was set up for you. You'll lose access to this My Cloud device. To regain access, the device's administrator (usually the owner) will need to either set up a personal cloud for you again or grant you remote access to the device.
Are you sure you want to remove this device from your My Cloud account?