Welcome to My Cloud
Let's set up your personal cloud and create a My Cloud account. It won't take long.
By clicking the Get started button, you consent to the WD license agreement and privacy policy
Searching for your device…
Be sure your device is on and connected to the same network as this computer.
Connecting to your device…
Connected
My Cloud devices found
We found 2 My Cloud devices in your network.
Select the device you want to set up and click Connect.
Set up cloud access
Create a MyCloud.com account so you can access your content anywhere on any device.
Creating MyCloud.com account…
Check your email
We sent an email to . Please follow the instructions for setting up a password for your new MyCloud.com account.
My Cloud device not found
Troubleshooting
Is your My Cloud device...- Powered on (solid blue light on front)?
- Connected to your router?
- Connected to the same network as this computer?
Setup (Advanced)
Having issues trying to set up your device? Try accessing your My Cloud from the device dashboard (advanced):
Help
Still need help? Try WD Support.Email not received
Depending on your email provider, the email can take a while to reach you. Be sure to check your spam folder.
If resending the email still doesn't work, please contact WD Support.
Email sent
An email has been sent to:
Follow the instructions in the message to verify your email address and create your password.
An error occurred while creating your cloud
An error occurred while creating your cloud
We are unable to complete setup on your device.
More info needed
Find the MAC address printed on the My Cloud product label.
Your MAC address will be unique to your device.
Enter the MAC address to continue with setup:
This device has already been set up
Click here if you want to do a Factory Restore.